Fall FAQ

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Where do you deliver?

We proudly serve Long Island, all five boroughs of New York City, Westchester County, Greenwich, Connecticut, and select areas of New Jersey. If you are not sure whether you are within our service area, enter your ZIP code on our website home page or contact us.

How far in advance should I book?

We recommend booking as soon as you're interested. Our installation schedule fills quickly, and once we've reached our installation capacity or our growers sell out of pumpkins, we're unable to accept additional bookings.

Why should I pre-order?

Pre-ordering allows you to lock in last year's pricing, secure the color palette you want, and reserve your preferred delivery week. During the 2025 season, our Soft Shades palette sold out by mid-September, and we received many additional inquiries after it was no longer available.

How do I know which package size is right for my home?

The best package depends on the size of your entryway and the look you're hoping to achieve. If you're unsure, we're happy to help! Simply send us a photo of the space you're looking to decorate via Instagram, Facebook, or email and we'll recommend the package that best complements your home.

Can I add extra items to my package?

Absolutely! You can customize your display with add-ons including cornstalks, mums, prize pumpkins, straw bales, spilling bushel baskets, and wreaths. Add-ons and respective quantities can be selected when adding the pumpkin package of choice to your cart.

Can I surprise someone with a pumpkin package?

Absolutely! Our pumpkin displays make a thoughtful gift for birthdays, housewarmings, anniversaries, clients, or simply because. Skip the flowers and give a gift that lasts all season long. Whether you'd like to keep it a surprise or have us coordinate directly with the recipient beforehand, we'll tailor the experience to your preference.

Will my display look exactly like the photos?

Every installation is uniquely designed for your home. While your package will include the quantity, color palette, and overall style described, the exact pumpkin varieties, shapes, sizes, and arrangement will naturally vary. No two displays are exactly alike, as each one is thoughtfully designed to complement your home specifically.

Will I receive a confirmation and a specific delivery date before installation?

Yes! When adding a pumpkin package to your cart, you'll select your preferred delivery week. Once we've finalized our installation routes, we'll send you a confirmation with your scheduled installation date, along with any final details you may need before we arrive.

Do I need to be home for installation?

No! As long as we have clear access to your front entrance and any necessary instructions ahead of time, you don't need to be home for your installation. Our team will take care of every detail, so you can
either come home to a beautifully styled surprise or, if you prefer, we'll send you a photo of your completed display once the installation is finished.

Do I need to prepare anything before my installation?

To help ensure a smooth installation, please make sure your front entry is accessible. If your property has a gate, locked entry, or security system, please let us know in advance so we can arrange access. You can reply directly to the confirmation email or notification we send with your exact delivery date. If you have pets or young children, we kindly ask that they remain indoors during the installation so our team can work safely, efficiently, and with minimal distractions.

How long does installation take?

Most installations take between 20 minutes and 2 hours, depending on the size of your package and any add-ons you've selected. Our team works efficiently to transform your entryway with minimal disruption. If your
installation takes a little longer, it's because we're taking the extra time to thoughtfully style every detail and ensure your display looks its absolute best.

What happens if it rains or the weather is bad on the day of my installation?

All of our décor is outdoor-friendly, so light rain won’t affect your display. In the event of severe weather (such as heavy storms, flooding, or high winds), we may reach out to reschedule to ensure your display looks its best and lasts the season.

How long will my pumpkin display last?

With proper care, most displays remain beautiful throughout the fall season. Because pumpkins are a natural product, their lifespan can vary depending on weather conditions, sun exposure, temperature, and wildlife. When we pick up pumpkins for removal at the end of the season, at 9 out of 10 homes most of the pumpkins are fully intact.

How do I care for my display?

Our displays are designed to be low maintenance. A quick sweep of leaves or debris around your entryway will help keep everything looking fresh throughout the season. If your display includes mums, water them at the base of the plant as needed to help maintain their appearance. If a pumpkin naturally begins to soften or deteriorate later in the season, we recommend removing it as soon as possible to help prevent it from affecting the surrounding pumpkins.

Do you offer removal at the end of the season?

Yes! We offer optional end-of-season removal for an additional fee, with pricing based on package size. Our team will collect the pumpkins, straw bales, and any other décor we provided, so you don't have to worry about cleanup.

Removal can be selected when adding the pumpkin package of choice to your cart. If you don't select removal at that time, and later decide you'd like to include it, please reach out to us before the end of the season and we'll be happy to get you scheduled.

What happens to the materials after removal?

Whenever possible, we donate the pumpkins and straw bales to local farms for animal feed, bedding, compost, and other sustainable uses, helping ensure nothing goes to waste.

Will squirrels, deer, or other wildlife ruin my display?

Wildlife activity varies by location. Deer, squirrels, and other animals may occasionally nibble on pumpkins or cornstalks since they are natural products. While we can't guarantee wildlife will stay away, most displays hold up beautifully throughout the season.

If you'd like extra peace of mind, you can choose to use natural deterrents such as cayenne pepper, coffee grounds, garlic spray, peppermint spray, or vinegar. Because every property is different, and some deterrents may not be suitable for children, pets, allergies, or certain plants, we leave those treatments to each homeowner's discretion.

Note: Avoid carving your pumpkins and reapply deterrents after heavy rain.

Do you offer packages for other holidays besides fall?

Yes! While fall is our signature season, we also offer beautifully styled Christmas entryways. Christmas displays will be added back to our website as the holiday season approaches. Join our email list or follow us on social media to be the first to see this year's designs, learn when booking opens, and stay up to date on future seasonal offerings.

Do you offer commercial design services?

Yes! We create custom seasonal displays for businesses, restaurants, storefronts, and other commercial properties. Any of our package sizes can be adapted for commercial spaces, or we're happy to provide a custom quote for larger-scale installations.

If your business requires artificial decor to meet safety or health standards, we offer high-quality faux options as well.

For the best selection of materials and props, we recommend reaching out as early as possible. We often order specialty items up to nine months in advance. If you're working with a shorter timeline, we'll create the best possible display using available inventory.

What if I have a special design or custom request that isn’t listed on your website?

We love creating custom displays! Whether you're looking for a specific color palette (such as all-white pumpkins for a wedding or blue and pink pumpkins for a baby shower), decorating for a special event, or have a unique idea that isn't featured on our website, we'd love to hear from you. Contact us to discuss your vision, and we'll let you know what's possible and provide a custom quote.

Have a question we didn't answer?

Please visit the Contact tab on our homepage and fill out the inquiry form with your information and question. A member of our team will get back to you within 24 hours.